Licence and account

Your licence and your tpvstream.com account

What the licence includes, how to see your invoices and how to move the licence to another device.

On this page

Your account

In My account on tpvstream.com you'll find:

  • Your licences and their status.
  • Each licence's options: satellite seats, cloud and support.
  • Your purchase invoices.

The licence

A licence is activated on one main register. It's a lifetime licence: you pay once and use it forever.

On the app's activation screen you'll see for each licence:

Status Meaning
Available Ready to activate
On this POS Already active on this device
On another POS Active on another device
Transfer requested Waiting for our approval
Blocked Contact us

Move the licence to another device

  1. On the new device, sign in with your account in the wizard.
  2. On your licence, tap Request transfer.
  3. We approve the transfer and the licence moves to the new device.

To recover your data on the new device, see Restore a backup.

More satellites

If TPVStream says there are no seats left, extend your licence in your account. See also our pricing.

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