Edit the ticket: quantities, prices, discounts and notes
Change a line, apply discounts or free items, add notes, move items and use Happy Hour.
On this page
Change a line
Tap a ticket line to open its details. You can change:
- Quantity: with + and − or by typing the new quantity.
- Price: type the new unit price.
- Discount %: reduces this line only.
- Invitation: the line goes to €0 and is marked as on the house.
- Comments: a note printed on the kitchen order ("no salt", "to share").
To remove an item, bring the quantity down to zero or delete the line.
Lines deleted after being sent to the kitchen are recorded in the Audit Log.
Ticket actions
The ticket's Options button gathers the actions. The main ones:
| Action | What it does |
|---|---|
| Global Discount | % or € off the whole ticket, or everything on the house |
| Adjust Final Amount | Sets the exact total to charge. See Final amount |
| Print Bill | Prints a provisional bill for the customer |
| Transfer Table | Moves the whole order to another table |
| Transfer Items | Moves some lines to another table |
| Assign Customer | Links a client record for the invoice |
| New ticket | Opens another ticket on the same table |
| Request Bill | Marks the table "Paying" on the plan |
| Cancel current ticket | Deletes a ticket that hasn't been paid yet |
In Customize buttons you choose which actions appear directly under the ticket, on computer, tablet and phone.
Happy Hour
Happy Hour turns on special prices for a while. Choose the End Time or a quick duration, or schedule time slots that turn on by themselves in the Schedule tab. When it ends, normal prices come back automatically.